Skip to content
Effective Date: 30/08/2025
Last Updated: 30/08/2025
CamoMan (“we”, “our”, “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.
By using our website https://camoman.co.za or purchasing our products, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of personal information:
Identity Information: Name, surname, date of birth.
Contact Information: Email address, phone number, billing and delivery addresses.
Transaction Information: Payment details (note: payments are processed securely via PayFast; CamoMan does not store your full card information).
Order Information: Purchase history, preferences, returns, and refunds.
Technical Information: IP address, device information, browser type, and cookies.
Communication Information: Customer service enquiries, feedback, and marketing opt-ins.
2. How We Use Your Information
Your information is used to:
Process, confirm, and deliver your orders.
Provide customer service and support.
Send transactional communications (order updates, delivery notifications).
Send promotional offers, newsletters, and updates (if you have opted in).
Improve our website, services, and user experience.
Comply with legal, tax, and regulatory obligations.
3. Legal Basis for Processing
We process personal information based on the following legal grounds:
Consent: Where you have explicitly opted in (e.g., marketing emails).
Contractual necessity: To fulfil and deliver your orders.
Legal obligation: To comply with tax and regulatory laws.
Legitimate interest: To improve services, prevent fraud, and enhance customer experience.
4. Sharing of Information
We do not sell or rent your information. We only share data with trusted service providers as necessary:
Payment Processing: PayFast, which is PCI DSS compliant.
Delivery Partners: To fulfil and deliver orders.
Analytics & Marketing: Google Analytics and Meta (Facebook/Instagram) for performance tracking and campaigns.
Legal Authorities: If required by law, regulation, or legal process.
5. Data Retention
We keep personal information only as long as necessary to:
Provide products and services.
Meet accounting, tax, and legal obligations.
Enforce contracts and resolve disputes.
Once no longer required, personal data will be securely deleted or anonymised.
6. Security of Information
We take reasonable technical and organisational measures to safeguard your data against unauthorised access, loss, misuse, or disclosure. These include:
SSL encryption on our website.
Secure payment gateways (PayFast).
Limited access to customer data for authorised staff only.
7. Your Rights Under POPIA
As a South African consumer, you have the right to:
Request access to the personal information we hold about you.
Request correction or deletion of inaccurate or unnecessary data.
Object to processing of your personal data for marketing purposes.
Withdraw consent for communications at any time.
Requests can be made by emailing us at privacy@camoman.co.za.
8. Cookies & Tracking Technologies
Our website uses cookies to:
Enable shopping cart and checkout functionality.
Improve website performance and security.
Analyse user behaviour for better service delivery.
You may disable cookies in your browser, but some site features may not work properly.
9. International Data Transfers
Although our operations are primarily based in South Africa, some service providers (e.g., analytics tools) may store or process data in other jurisdictions. Where this occurs, we ensure your information is handled securely and in compliance with POPIA.
10. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: support@camoman.co.za
Website: https://camoman.co.za